Privacy policy

1. Scope and our role

This policy applies to this website, travel and quote requests, customer support, booking communications, and related services where Last Seat Tickets determines how personal information is handled. An airline, payment processor, or other travel supplier may separately act under its own privacy policy when it provides its service.

Public visitors can browse destinations and use the airport search without providing a name, email address, or phone number. We ask for contact information only when you choose to request personalized assistance or use a service that needs it.

2. Information you provide

Depending on the service, you may provide identifiers and contact details, traveler and itinerary information, passenger counts, cabin preferences, accessibility requests, communication preferences, support messages, and records needed to service a booking.

If a booking requires identity or payment information, an authorized specialist will direct you to the appropriate secure process. Do not submit full payment-card numbers, government identification, passport images, health records, or account passwords through a general contact form or ordinary email.

3. Information collected automatically

When you use the site, our systems may receive device and browser type, operating system, IP address, approximate region, referring page, pages and features used, date and time, consent choice, security events, and diagnostic information. Public airport-search inputs may be processed to return results and improve reliability without requiring your contact identity.

Optional analytics or advertising technologies are used only according to the cookie choices and disclosures available to you. Necessary security, fraud-prevention, and session functions may operate regardless of optional preferences.

4. Sources of information

We collect information directly from you, from devices used to access our services, from a person arranging travel for you, and from airlines, booking systems, payment providers, communications vendors, fraud-prevention services, and other partners involved in a request or reservation.

If you provide information about another traveler, you should have permission to do so and share this policy with that person.

5. Why we use information

We use information only for defined business and legal purposes, including to answer an inquiry, prepare and confirm an itinerary, complete and service a booking, provide support, send requested communications, maintain records, protect accounts and systems, prevent fraud, improve service quality, and comply with law.

• Provide quotes, callbacks, written itineraries, booking assistance, and post-booking support.
• Verify identity, consent, payment status, and the integrity of a transaction.
• Communicate schedule, service, policy, and security information.
• Measure aggregate performance and improve accessibility, reliability, and customer experience.
• Establish, exercise, or defend legal claims and meet tax, accounting, regulatory, or recordkeeping duties.

6. When information is shared

We may disclose the minimum information reasonably needed to airlines, global distribution or reservation systems, payment processors, communications providers, hosting and database providers, analytics and security vendors, professional advisers, and other providers supporting the requested service. These parties receive information for a stated purpose and are expected to protect it under contract or their own legal duties.

Information may also be disclosed with your direction, to complete a business transaction such as a merger or asset transfer subject to appropriate safeguards, when required by legal process, or when reasonably necessary to protect a person, prevent fraud, secure a system, or enforce rights.

7. Sale, sharing, and targeted advertising

We do not sell payment-card information. We do not exchange personal information for money as a data-broker business. Some privacy laws define “sale” or “sharing” more broadly to include certain advertising or cross-context behavioral technologies; where such processing applies, we provide the required notice and opt-out controls.

A recognized universal opt-out preference signal, such as Global Privacy Control, will be treated as a request for the browser or device where required and technically supported. Necessary service and security processing may continue.

8. Payments and sensitive information

Payment-card data is handled through an approved payment flow and may be processed directly by the disclosed merchant, airline, or payment provider. We use only the information needed to confirm status, prevent fraud, keep accounting records, and support the transaction.

We do not use sensitive personal information to infer characteristics about you or for unrelated advertising. Travel-related accessibility information is used to help fulfill the request and is shared only as reasonably necessary with the responsible supplier or service provider.

9. Communications and marketing choices

We may call, text, or email to respond to a request, verify details, deliver a quote, service a booking, address safety or fraud, or provide another communication you requested. Promotional messages require an appropriate permission basis and are not a condition of purchase.

You can use the unsubscribe link in eligible marketing email, reply STOP to eligible marketing text messages, or contact us. Opting out of marketing does not stop receipts, active-request updates, security notices, or other non-promotional messages permitted by law.

10. Retention

We keep personal information only for as long as reasonably necessary for the purpose collected, including travel service, consent records, customer support, fraud prevention, tax and accounting, contractual obligations, dispute handling, and legal compliance. Retention varies by record type and relationship.

When information is no longer required, we delete it, de-identify it, or securely isolate it unless a legal hold or another lawful requirement applies. De-identified or aggregated information may be retained where it cannot reasonably be used to identify you.

11. Security

We use administrative, technical, and physical safeguards appropriate to the information and service, including access controls, least-privilege permissions, encryption in transit, logging, vendor review, and procedures for suspected incidents. No internet, phone, email, or storage system can promise absolute security.

Protect your confirmation details and notify us if you suspect unauthorized activity or a message that falsely claims to be from Last Seat Tickets. We will provide legally required incident notices when applicable.

12. International processing

Travel is international by nature. Information may be processed in the United States and in countries where an airline, reservation system, or service provider operates. Privacy laws may differ. Where required, we use contractual or other recognized safeguards for international transfers.

13. Children’s privacy

Our website is intended for adults arranging travel and is not directed to children under 13. We do not knowingly ask a child under 13 to submit a quote or booking request. A parent, guardian, or authorized adult may provide a minor traveler’s information when reasonably required for travel service.

If you believe a child submitted personal information without appropriate authorization, contact support@lastseattickets.com or (302) 302-8090 so we can review and take appropriate action.

14. Your privacy rights and choices

Depending on your location and subject to lawful exceptions, you may request access to, correction of, deletion of, or a portable copy of personal information; ask for information about collection and disclosure; withdraw consent; object to or limit certain processing; or opt out of qualifying sale, sharing, or targeted advertising.

Submit a request to support@lastseattickets.com or (302) 302-8090. Describe the right you want to exercise and provide enough information for us to locate the relevant record. We may verify identity or authority before acting, and an authorized agent may make a request where law permits. We will not discriminate against you for exercising an applicable privacy right.

15. California residents

California residents can review our supplemental California Privacy Notice for categories of information, purposes, recipient categories, applicable rights, and request methods. The Your Privacy Choices page explains opt-out options. These notices apply to the extent the California Consumer Privacy Act covers the relevant processing.

16. Changes and contact

We may update this policy as services, vendors, or legal requirements change. The date above identifies the current version. Material changes will be highlighted when required. Questions, complaints, and privacy requests can be sent to support@lastseattickets.com or (302) 302-8090.